On your first visit, we will begin a permanent record.* For your protection, we must know the condition of your health before treatment is started. Be prepared to provide a detailed medical history including your present medications.
*Your medical records are kept strictly private. The only exception is when we are required by law to disclose them (e.g. industrial injuries, assault, etc.).
First time to Stoken Wagner Ophthalmic Associates?
Please bring the following to your appointment: Download, print and complete the New Patient Form. Please bring completed form to your appointment. Completing this form prior your appointment allows you to consider questions and provide complete information. Below, you will find three additional informational forms you can either print, complete, or view, prior to your appointment.
Arriving Late or Cancelling Your Appointment
If you are unable to keep your appointment, or will be arriving late, please call the office as soon as possible at
717-249-6337.
Length of Appointments
Please allow enough time for your appointment. Complete exams last approximately one to two hours. Treatment or follow-up examinations require 30-60 minutes.
Staying on Schedule
To help us a stay on schedule, we ask that you arrive on time for your appointment. Although we work very hard to stay on schedule, emergencies sometimes arise. We will do our best to notify you beforehand if we are delayed for a prolonged time. Occasionally, we may take patients out of turn depending on the level of urgency. We know your time is valuable; however, we ask for your patience in the event you may have to wait.
Dilating Eye Drops
For certain examinations we use dilating eye drops which may blur your near vision for approximately two hours and make your eyes sensitive to light. Plan your visit accordingly. If you do not have sunglasses, we will be happy to provide you with a temporary pair, free of charge.
Charges
Charges for office visits and surgeries are determined by time spent and vary with the complexity or severity of the problem. A general list of fees for all services provided is available upon request.
Insurance
SWOA participates with a variety of insurance plans. It is best, however, to call our office first to make sure that your plan is an accepted form of insurance. If your insurance requires a referral, it is your responsibility to call your doctor to get proper referral. Some major medical plans will pay for services in the event there is an injury, disease, or family history of diagnosis. If this is the case, contact your insurance company to verify coverage. Please bring your insurance card with you to your appointment. If you have a co pay you will be expected to pay at the time of your visit.
Physician Referrals
If another doctor has referred you to us, please tell us so we may report back promptly. Your medical records will be kept private. The only exception is when we are required by law to disclose them (e.g. industrial injuries, assault, etc.).
Your Suggestions
We appreciate all comments and suggestions regarding our services. Your feedback allows us to continue to enhance our level of service to you, your friends, and family.
